Privacy Policy

Effective Date: 18 January 2026

At FMM Watches, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you use FMM Watches, we may collect the following information:

a) Personal Information

  • Name, email address, phone number
  • Shipping and billing addresses
  • Payment information (processed securely by payment gateways)

b) Non-Personal Information

  • Browser type and version
  • Device type (desktop, mobile)
  • IP address and location (used for analytics and fraud prevention)
  • Pages visited and time spent on the website

c) Cookies & Tracking

  • We use cookies and similar technologies to improve user experience, store preferences, and track site usage.
  • Cookies do not collect sensitive personal information.

2. How We Use Your Information

We use your information for:

  • Processing and fulfilling orders
  • Sending order confirmations and updates
  • Customer service and support
  • Improving our website, services, and marketing campaigns
  • Preventing fraud and ensuring secure transactions

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your information with:

  • Service providers (payment gateways, shipping companies) to fulfill your order
  • Legal authorities if required by law or to protect our rights
  • Marketing partners only if you have given consent to receive promotional emails

4. Payment & Security

  • We use trusted payment gateways (Stripe, PayPal, etc.) to process transactions securely.
  • We do not store sensitive payment card information on our servers.
  • All personal and payment information is transmitted via SSL encryption to ensure security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt-out of marketing emails at any time by clicking the unsubscribe link
  • Withdraw consent to data processing

To exercise your rights, contact us at support@fmmwatches.com.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites.

7. Children’s Privacy

FMM Watches does not knowingly collect personal information from children under 13.
If you believe we have inadvertently collected such data, contact us to remove it immediately.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Updates will be posted on this page with a revised Effective Date.

9. Contact Us

If you have any questions or concerns about your privacy, please contact us:

📧 Email: fmmwatches@gmail.com
📱 WhatsApp/Phone: 0332 8333028
🕐 Support Hours: 10AM – 6PM