Shipping & Delivery

At FMM Watches, we are committed to delivering your orders safely, promptly, and reliably. Please read the following policy to understand our shipping methods, delivery times, and tracking procedures.

1. Order Processing

  • Orders are usually processed within 1–2 business days after payment confirmation.
  • Processing may take longer for customized orders or during high-demand periods.
  • You will receive a confirmation email once your order is shipped, along with tracking details.

2. Shipping Methods

We use reliable courier services to ensure your watch arrives safely:

Local Delivery (Pakistan)

  • Courier options: TCS, Leopards Courier, or other trusted local services
  • Delivery time: 2–5 business days depending on city/area
  • Cash on Delivery (COD) is available for eligible areas

International Delivery

  • Courier options: DHL, FedEx, or USPS
  • Delivery time: 7–21 business days depending on destination and customs
  • International shipping costs are calculated at checkout

3. Shipping Costs

  • Shipping costs are calculated automatically at checkout based on weight, size, and destination
  • Free shipping promotions may apply for certain orders — check the product or cart page for details

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email
  • Use the tracking number on the courier’s website to monitor delivery status

5. Shipping Delays

While we strive to meet delivery timelines, delays may occur due to:

  • Courier issues
  • Public holidays
  • Customs clearance for international orders
  • Incorrect shipping information

Note: FMM Watches is not responsible for delays caused by courier services or incorrect address details provided at checkout.

6. Address Accuracy

  • Please ensure your shipping address is complete and correct
  • Orders shipped to the wrong address due to customer error may incur additional shipping charges to resend

7. Damaged or Lost Shipments

  • If your order is damaged in transit, contact us immediately with photos of the packaging and product
  • For lost shipments, FMM Watches will investigate with the courier and assist in a replacement or refund
  • Insurance is recommended for high-value orders

8. International Customs & Duties

  • International orders may be subject to import duties, taxes, and customs fees
  • These charges are the responsibility of the customer
  • FMM Watches is not responsible for customs delays or additional charges

9. Contact Us

For any questions about shipping, delivery, or tracking, reach out to us:

📧 Email: fmmwatches@gmail.com
📱 WhatsApp/Phone: 0332 8333028
🕐 Support Hours: 10AM – 6PM